Over the past decade, the importance of developing a core set of soft skills has become essential. By managing and looking at the way people interact and seeing things in a new light, you may end up improving on many aspects of your career. Soft skills can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation.
Important for Success in the Workplace
Relate more Effectively to others in the Workplace
Helps in Communicate, Problem-solving, and Resolve Conflict
Apply Soft Skills to Specific Situations
Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. This is key in keeping an organization and employee aligned, which improves performance and productivity.
Virtual Team Building and Management
There are an estimated one billion virtual workers in 2018, and the number is expected to continue climbing well into the future. Virtual Team Building And Management will give you the knowledge to work with these challenges and succeed in a growing global workforce.
During this course you will begin to see how important it is to able to manage your stress. At the end of this course, you will be able to identify the best approach to a stressful situation (Alter, Avoid, or Accept, understand what lifestyle elements you can change to reduce stress and use routines to reduce stress.
During this course you will begin to see how to channelize your anger. You will learn about anger dynamics in terms of the anger cycle and the fight or flight theory, common anger myths and their factual refutations and the helpful and unhelpful ways of dealing with anger along with many other things.
Office Health and Safety
The productivity of a company begins with the health of its employees. With this elective, you will obtain what it takes to keep yourself and co-workers healthy. You will learn the core skills that will help you identify common illnesses, understand how they spread, recognize symptoms, apply treatment and prevention techniques and establish an emergency response plan.
With the help of this course you will be able to plan and prioritize each day’s activities in a more efficient, productive manner, overcome procrastination quickly and easily, handle crises effectively and quickly, organize your workspace and workflow to make better use of time, delegate more efficiently and use rituals to make your life run smoother.
At the end of this course, you should be able to define customer support, know the different venues and recognize challenges of customer support, learn different applications, know proper forms of documentation and learn to be proactive in customer support.
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This course will help you understand the different methods of communication and how to make the most of each of them.
Telework and Telecommuting
Working in a home office requires a unique set of skills. Through Telework And Telecommuting you will see a great improvement in your performance and well-being. Being a teleworker does have the advantages of flexible schedules, no commute, and saving the company money. You will establish the additional skills needed to be successful in your work from home environment.
Accountability in the Workplace
With the help of this course you will be able to plan and prioritize each day’s activities in a more efficient, productive manner, overcome procrastination quickly and easily, handle crises effectively and quickly and organize your workspace.