Unit 2 | What is Emotional Intelligence?

Unit 3 | Skills in Emotional Intelligence

Unit 4 | Verbal Communication Skills

Unit 5 | Non-Verbal Communication Skills

Unit 6 | Social Management and Responsibility

Unit 7 | Tools to Regulate Your Emotions

Unit 8 | Gaining Control

Unit 9 | Business Practices (I)

Unit 10 | Business Practices (II)

Unit 11 | Making an Impact

Wrapping Up